AI Integration Experts
Stop Prompting.
Start Operating With AI.
Custom workflows designed around how your service business actually operates. Self-hosted, fully documented, and connected to the tools your team already uses — no black boxes, no rented automations.
Standalone Chatbots vs. True Systems Integration.
- Teams copy-pasting into ChatGPT with no data context
- AI answers that can't cite where they came from
- Bolt-on chatbots that don't touch your real systems
- AI grounded on your own documents and databases
- Fully traceable answers with source references
- LLM steps embedded inside real operational workflows
Why AI Integration Is Non-Negotiable Now
AI isn't a feature to bolt on — it's a layer that sits inside every workflow, reading your data, drafting your answers, and freeing your team to do work only humans can.
reduction in manual document handling across ops
faster internal knowledge lookups for support teams
of routine written work drafted before human review
average weekly time returned per knowledge worker
We Don't Just Send Prompts. We Build AI Infrastructure.
Every integration is designed as a system — grounded, monitored, and connected to the tools your team already uses.
Grounded on your data
Retrieval-augmented generation over your documents, CRM, and internal databases — answers your team can actually trust.
Model-agnostic
OpenAI, Anthropic, Mistral, or self-hosted open models — we pick the right engine for each workflow, not the loudest brand.
Fully observable
Every prompt, retrieval, and response is logged and reviewable. No black-box outputs slipping into your operations.
Endless Possibilities With AI Integration
Six AI patterns we build again and again for UK service teams — always shaped to your specific operation, never a copy-paste template.
Retrieval-augmented Q&A
Ground LLMs on your internal docs, CRM, and knowledge base — with citations your team can verify.
Book a Call to Learn moreAI-assisted support
Draft replies, classify tickets, and surface the right knowledge — inside your existing helpdesk.
Book a Call to Learn moreDocument intelligence
Parse contracts, invoices, and RFQs into structured data flowing straight into your systems.
Book a Call to Learn moreSales & lead enrichment
Score, summarise, and enrich inbound leads before they hit a rep's inbox.
Book a Call to Learn moreOperational drafting
AI-drafted reports, briefs, and status updates — reviewed by humans, not written from scratch.
Book a Call to Learn moreCustom AI workflows
Bespoke LLM pipelines wired into n8n — classification, extraction, and drafting inside real operations.
Book a Call to Learn moreFive Layers. One Coherent System.
AI integration isn't a single tool — it's a stack. Here's what we install, layer by layer, from your data all the way to the surface your team works in.
Application Layer
Where your team actually meets AI — inside Slack, your helpdesk, your CRM. No new tab to open.
Guardrails & Evaluation
PII redaction, refusal handling, and a regression eval suite that runs on every prompt change.
LLM Gateway
Model-agnostic routing with cost caps, fallbacks, and per-workflow model selection.
Retrieval Layer
Hybrid semantic + keyword retrieval, reranked and citation-tracked back to the source.
Your Data Layer
Vector store on infrastructure you control, indexed from your docs, CRM, and databases.
Proof Of Results
AI Systems
We've Built
Real integrations, real results. A snapshot of the AI infrastructure we’ve shipped for UK service operators.
SYSTEMS CONSULTANT & AUTOMATION ARCHITECT
AI Voice Intake & CRM Automation System
5×
parsing of structured lead data
A professional services consultancy relied on an AI voice agent to handle inbound discovery calls, but had no reliable way to capture outcomes, sync booking status, or keep a single source of truth for leads across calls and follow-ups.
SYSTEMS CONSULTANT & AUTOMATION ARCHITECT
WhatsApp Conversational Lead Qualification System
99%
Reduction In Manual Handling
A B2B services business wanted to offer WhatsApp as a contact channel without sending visitors off-site to a thirdparty app, and needed replies handled by an AI agent grounded in the business’s own knowledge base rather than generic scripted responses.
Your Data. Your Models.
Your AI Layer.
We deploy AI on infrastructure you control — vector stores, retrieval pipelines, and LLM gateways scoped to your business. Your data never becomes someone else's training set.
- Self-hosted vector stores and retrieval
- Provider-agnostic LLM gateway
- Environment-scoped credentials and secrets
- Full audit trail on every inference
Under The Hood
The
Technical Edge
The engineering choices that make our AI integrations outlast the model that powered the first release.
Grounded retrieval
Hybrid semantic + keyword retrieval tuned per use case — not a naive top-k vector lookup.
Guardrails baked in
PII redaction, output validation, and refusal handling as first-class parts of every pipeline.
Version-controlled
Prompts, chains, and eval sets live in git — reviewed, diffed, and deployed like the rest of your stack.
Evaluation harness
Every pipeline ships with a regression eval set so upgrades don't silently break your operations.
Let's Talk
Ready to Add a Brain to Your Business?
Book an AI Audit and we’ll map your current stack, surface the highest-leverage AI workflows, and show you what a grounded integration can unlock.
